Ben Lau

15: Episode 015 – Serving Your Customers

Remember that moment during the initial consultation where you promised the clients that you’d always go “above-and-beyond” for them, and that your customer service is probably the best thing since sliced bread? Did you really mean it when you promised them all those things? Or do you find yourself waving your contracts in their faces…

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14: Episode 014 – Let’s Talk About Traffic & Bookings

How’s everyone doing with their inquiries and bookings? In today’s episode, we get into some real talk about what’s been working for us and the 4 photography brands that we have between us. As you’ll learn – not only do we all get our inquiries in very different ways, our clients book us for all…

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13: Episode 013 – Prioritizing Your Clients Over Your Portfolio

Every time you snap a photo, ask yourself this (and be honest): are you doing it for the clients, or are you doing it for yourself, your brand, or your portfolio? As artists and business owners, we all have our own reasons for doing things the way we want to do them. But at the…

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12: Episode 012 – Moses & Steph of Moses Cruz Photography

In today’s episode, we are joined by our very good friends Moses & Steph of Moses Cruz Photography, another husband-and-wife wedding photography duo who loves cheeseburger sliders and escape rooms as much as we do! In this episode, we talk about how they started their photography journey with a modest $60 job, transitioned into second…

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Episode 011 – State of the Wedding Industry

ode Is business really slow, or is it our imagination? In this episode, we explore the state of the wedding industry as it currently exists in this “post-COVID” world. If there’s a slowdown in your business, we explore some of the reasons why and how we can possibly “fix” them. We revisit some of the…

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10: Episode 010 – Nathan Desch

Here’s an industry secret that very few talk about: one can actually second-shoot their way to a full calendar and eventually into an incredibly successful career. Join our interview with Nathan Desch today as we talk about: 1. How newcomers and veterans can transform themselves into more attractive candidates for hiring primaries and studios. 2….

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9: Episode 009 – Rylan Earle-Lott

How do you affirm, celebrate, and serve the LGBTQ community in the wedding industry, the right way? What’s “Rainbow-Washing”? How can we do better? Meet Rylan, an openly trans wedding photographer who stopped by the podcast studio to share his thoughts about all of these LGBTQ topics, and a whole lot more. Wanna learn more…

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8: Episode 008 – How to Get More Vendor Referrals

It’s a common misconception that referrals come solely from happy customers; however this mindset overlooks a huge swath of potential referral opportunities that are sitting right in front of us. In this episode, we explore all the ways we can leverage what we do, in order to get everyone to shout our names from the…

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7: Episode 007 – How to Build a Successful Associate Team

Work less, earn more. It’s the American Dream, right? Well, not so fast. In today’s episode, we take a deep dive into starting, growing, and managing an associate brand. Karis & Ben started their associate brand, Pearl Paper Studio back in 2013, and have since grown their team to 14 photographers, documenting over 80+ weddings/year…

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6: Episode 006 – Emily Rochotte

On today’s episode, we are joined by Emily Rochotte, a social media strategist and professional blogger who shares with us some of her tips & tricks on creating a marketing strategy in today’s quickly-changing wedding marketplace. We also talk about outsourcing, ChatGPT, and even a phenomena known as “Posting & Ghosting” (and a million reasons…

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